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How to reset tenant in Oloid DeviceLock

This document provides step-by-step instructions to reset tenants in Oloid DeviceLock.

Updated over a month ago

Introduction

A tenant in Oloid DeviceLock is a dedicated space with its own users, devices, and configurations. Resetting a tenant clears all existing data and settings, allowing you to start over. This is useful for testing, troubleshooting, or reconfiguration purposes.

Steps to reset tenant:

  1. Launch DeviceLock app.

    The app is opened.

  2. Enter your credentials > click Login.

    The Admin Home screen is displayed.

  3. On the bottom right, select More Options icon > click Reset Tenant.

    The confirmation pop-up box is displayed.

  4. Select Reset to confirm the action.

    The tenant name is reset successfully.

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