Introduction
This document provides instructions to add other identifiers for a user in the Tenant Admin Portal. The Other identifiers link a user to their IDs in external identity providers, such as Duo, Okta or Ping.
Prerequisites
You must have admin access to the Tenant Admin Portal.
The user must have identifier IDs created in the respective external systems.
Steps to Add Identifiers
Log in to the Tenant Admin Portal.
On the home page of the portal, click Directory on the left menu panel.
The Users page is displayed.
Click preferred Username to edit.
The user details page is displayed.
In the Other Identifiers section, click + Add Identifier.
The Add Identifier pop-up box is displayed.
Select the identifier type from the drop-down list.
Note: You can select Duo ID, Okta ID, or Ping ID.
Click Add.
The field for the selected identifier type is added to the Other Identifiers section.
Enter the identifier ID.
Note: The identifier ID is the user’s external ID. You can find it in the respective admin console, such as Ping ID, Okta ID or Duo ID.Click Save.
The identifier is added successfully.
Keywords
|Other Identifiers| User Details| Add Identifier| External Identity Mapping| User Management|