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Oloid Webkey - How to Add a Device from Failed Transactions in the Tenant Admin Portal

This document is a step by step guide on how to add a device from the transactions section in the tenant admin portal

Updated this week

Introduction

Enabling a Custom User Agent allows the tenant admin to register new devices directly from user transactions.

Prerequisite

Steps to Add Device to Application

  1. Log in to the Tenant Admin Portal.

  2. Click Transactions from the left menu panel.

    The User Transaction Through Your Device page is displayed.

  3. Select the latest transaction to edit.

    Note: Device can only be added from failed transaction.

  4. On the top right, select Action > Add Device to Application.

  5. On the Confirm Device Registration pop-up box, select Confirm.

    Note: Registering will link the device to the application using its User Agent or Device ID

The device is successfully added to the WebKey application.


Keywords

| Custom User Agent for WebKey| How to Enable Custom User agent | Add device to Webkey| How to Add device to Application |


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