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Tenant Admin Portal - How to Add face using Capture Face

This document provides a step by step guide on how to add face of a user using Capture Face from the Tenant Admin Portal.

Updated over a week ago

Introduction

The Capture Face feature in the Tenant Admin Portal allows admins to enroll or add a user’s face by capturing it directly from the Tenant Admin Portal.

Prerequisites

  • You must have access to Tenant Admin account.

  • If user has Consent Denied Status then the Capture Face button will be disabled for that user.

Steps to Capture Face if Consent is provided

  1. Log in to the Tenant Admin Portal.

  2. On the home page of the portal, click Directory icon > Users.

    The Users page is displayed.

  3. Click user name to edit.

    The User details page is displayed.

  4. Click Credentials tab > select Face.

  5. Click Capture Face.

    The camera opens.

    Note: If the user’s consent status is Denied, the Capture Face button is disabled.

  6. Position your face in front of the camera and click the Capture button to enroll your face.

    The Capture Face confirmation pop-up is displayed.

  7. Do one of the following:

    1. Click Yes- Submit to submit the image.

      The face is submitted successfully and is displayed on the details screen.

    2. Click No- Retake to take the photo again.

      The camera turns on to retake the photo.

      Note: A maximum of five faces can be added.

    User Face is successfully added.


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Keywords

| Capture face in Tenant Admin Portal| Add face credential for user| Enroll face from user profile| Capture face with consent enabled|

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