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This document provides instructions on how tenant Admin can send a user’s PIN credential through the Tenant Admin Portal. Admins can securely share the PIN with users via email or SMS, allowing them to use it for authentication without manual setup.

You must have admin access to the Tenant Admin Portal

The registered Email ID/Mobile Number must be added to the user's profile on the Tenant Admin Portal.

- You must have admin access to the Tenant Admin Portal
- The registered Email ID/Mobile Number must be added to the user's profile on the Tenant Admin Portal.

Log in to the Tenant Admin Portal.

On the homepage, click Directory, from the left menu panel.

The user details page is displayed.

Go to Credentials tab &gt; PIN &gt; Send PIN.

1. Via Email: The Send PIN via Email is displayed.
 1. Enter email ID(s) and select from the dropdown to whom you want to send the mail in Send Email to field.
 2. Click Send.
 The PIN is sent to email successfully.
 
 
 
 OR
2. Via Phone Number: The Send PIN via Phone Number is displayed.
 1. Enter phone number of the user.
 2. Click Send.
 
 
 
 The PIN is sent to user via SMS successfully.
 
 
 
 The user can access the PIN from their Email.

1. Log in to the Tenant Admin Portal.
2. On the homepage, click Directory, from the left menu panel.
 
 
 
 The Users page is displayed.
3. Click username to edit.
 
 Image
 
 The user details page is displayed.
4. Go to Credentials tab &gt; PIN &gt; Send PIN.
 
 
 
 
 
5. Do one the following:
 1. Via Email: The Send PIN via Email is displayed.
 1. Enter email ID(s) and select from the dropdown to whom you want to send the mail in Send Email to field.
 2. Click Send.
 The PIN is sent to email successfully.
 
 
 
 OR
 2. Via Phone Number: The Send PIN via Phone Number is displayed.
 1. Enter phone number of the user.
 2. Click Send.
 
 
 
 The PIN is sent to user via SMS successfully.
 
 
 
 The user can access the PIN from their Email.

___________________________________________________________

| Send PIN to user| Share PIN via email or SMS| Tenant Admin PIN management

This document provides step-by-step instructions to send PIN to User via email or SMS in the Tenant Admin portal.

Tenant Admin Portal - How to Send PIN to User via Email/SMS

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Tenant Admin Portal - How to Send PIN to User via Email/SMS

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