General Info and FAQs
Updated over a week ago

1. What are parts of a Oloid M-Tag?

M-Tag device, case, spare battery

2. How to order replacement parts?

3. Do I Have the Latest Firmware or Mobile App Update?

Go to health section of the M-Tag admin app to see if there is a firmware update is required.

4. Is Oloid M-Tag Waterproof or Water-Resistant?

The M-Tag is enclosed in a case that is water-resistant or waterproof.

5. Can battery life of Oloid M-Tag be extended?

Yes, using external batteries.

6. When to replace the battery of Oloid M-Tag?

You can see the health alerts in your M-Tag Admin App to replace the battery.

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