1. What are parts of a Oloid M-Tag?
M-Tag device, case, spare battery
2. How to order replacement parts?
Contact support@oloid.ai
3. Do I Have the Latest Firmware or Mobile App Update?
Go to health section of the M-Tag admin app to see if there is a firmware update is required.
4. Is Oloid M-Tag Waterproof or Water-Resistant?
The M-Tag is enclosed in a case that is water-resistant or waterproof.
5. Can battery life of Oloid M-Tag be extended?
Yes, using external batteries.
6. When to replace the battery of Oloid M-Tag?
You can see the health alerts in your M-Tag Admin App to replace the battery.
Contact support@oloid.ai for assistance