OloID account needs to be enabled for creating OloID account for Users.
Steps to enable OloID account in a Connection:
Log in to the Oloid Portal.
On the home page of the portal, click Connections on the left menu panel.
The Connections page is displayed.
Click Connection Name to edit.
The Connection detail page is displayed.
Go to Settings tab > turn on Enable OloID Account toggle button.
Click Save.
The OloID account is enabled for all the users in the Connection.
Note: OloID account can be created for all OloID account enabled users. To create OloID account, see How to create OloID account.