Introduction
The Tenant Admin Portal allows admins to manage user access for the DeviceLock application. If a user no longer needs access or must be temporarily restricted, admins can deactivate their account. Deactivation instantly revokes the user’s access to the DeviceLock app while securely retaining their account information for future reactivation.
Prerequisites
You must have a Tenant Admin account.
The user must be registered in the DeviceLock application.
Steps to Deactivate User
Log in to the Tenant Admin Portal.
On the home page of the portal, click Directory on the left menu panel.
The Users page is displayed.
Click Username to edit.
The user details page is displayed.
On the top-right, go to Action > Deactivate.
The Deactivate User pop-up box is displayed.
Click Confirm Deactivate.
The user is deactivated successfully.
Below are preview screens showing the list of users and the Deactivate User pop-up box that appears after selecting deactivated user.
Users list (home screen)
Inactive User pop-up box
