Introduction
This document provides instructions on how to view and download Transaction Insights reports from the Insights section of the Tenant Admin Portal. The Transaction Insight section provides administrators with a consolidated view of authentication transactions, transaction trends, and user activity across the organization.
Prerequisite
You must have admin access to the Tenant Admin Portal.
Steps to View and Download Transaction Insights Reports
Log in to the Tenant Admin Portal.
From the left navigation menu, click Insights icon.
The Insights dashboard screen is displayed.
Select the Transaction Insights tab.
The Transaction Insights dashboard is displayed.
Do the Following:
Transaction Status
The Transaction Status section displays the status of transactions for the selected time period.
Transaction Status is categorized into the following statuses:
Success: Transactions completed successfully.
Failed: Transactions that did not complete successfully.
Pending: Transactions that are currently in progress.
Others: Transactions that do not fall into the above categories.
Notes:
Available time filters:
Yesterday
Last 7 Days
Last 30 Days
If no transactions are available for the selected time range, the "No data to show yet" message is displayed.
Do the following:
Select a time range to view transaction status data.
View the Transaction Status chart to analyze the distribution of transactions across different statuses.
Click the Download icon and select CSV or Excel.
Note: You can download the Transaction Status report in CSV or Excel format.
The Transaction Status report is downloaded successfully.
Transaction Growth
The Transaction Growth section displays transaction trends over a selected time period.
Notes:
The growth percentage is compared with the previous corresponding period.
If no data is available for the selected time range, the "No data to show yet" message is displayed.
Available time filters:
Last 7 Days
Last 30 Days
Do the following:
Select a time range to view the Transaction Growth.
View the Transaction Growth chart to analyze transaction trends.
Click the Download icon and select CSV or Excel.
Note: You can download the Transaction Growth report in CSV or Excel format.
The Transaction Growth report is downloaded successfully.
User Activity Over Time
The User Activity Over Time section displays unique user activity based on successful transactions over a selected time period.
Available time filters:
Last 7 Days
Last 30 Days
Do the following:
Select a time range to view user activity data.
View the User Activity Over Time chart to analyze user engagement trends.
Click the Download icon and select CSV or Excel.
Note: You can download the User Activity Over Time report in CSV or Excel format.
The User Activity over Time report is downloaded successfully.
Keywords
|Transaction Insights | Transaction Status | Transaction Growth | User Activity Over Time | Insights Dashboard |