Introduction
This document provides instructions to view and download user transactions report from the Tenant Admin Portal. A user transaction records a user's authentication activity, including details such as the transaction date and time, credential type, application, endpoint, and transaction status.
Prerequisite
You must have admin access to the Tenant Admin Portal.
Steps to View and Download User Transactions
Log in to the Tenant Admin Portal.
On the homepage, click Transactions on the left menu panel.
The User Transactions page is displayed.
Click Export to excel icon.
The Export to Excel pop-up box is displayed.
Do the following.
Select the date and time from the calendar for From Date & Time and To Date Time.
Select time-zone from Time-zone drop-down list.
Note: Click the Use Application Time checkbox to show transactions based on the time-zone set in the application.
Select transaction status from Transaction Status drop-down list.
Select application names from Application Names drop-down list.
Select endpoint names from Endpoint Names drop-down list.
Enter Primary ID.
Select Mode from Mode drop-down list.
Select face match status from Face Match Status drop-down list.
Click Download.
Note: All filters are optional. If you do not apply any filters, the report includes transactions from the past seven days.
The transaction report is saved to the local device.
Note: The downloaded file format for reports is XLSX.
Keywords
| User Transactions | Download User Transactions | Export User Transactions |