Introduction
This document lists the domain URLs that must be whitelisted in the customer network to allow Oloid products to function correctly.
Whitelisting these URLs ensures proper connectivity for the Oloid platform, authentication services, APIs, and supporting infrastructure.
Allow outbound HTTPS traffic (Port 443) to the domains listed below.
Product
Field | Value |
Product Name | Device Lock |
Applicable Products | Device Lock |
Protocol | HTTPS |
Port | 443 |
Direction | Outbound |
URL Whitelisting
Admin API & Platform Portal
Note: Contact Oloid Support, if you do not have the <tenantname> and <tenantid> details.
Service | PROD (US) | PROD (EU) | UAT | DEV |
Admin API & Platform Portal | oloid.cloud | oloid-eu.com |
| oloiddev.com |
| <tenantname>.oloid.cloud | <tenantname>.oloid-eu.com | <tenantname>.oloidpreview.com | <tenantname>.oloiddev.com |
| api.oloid.cloud | api.oloid-eu.com | api.oloidpreview.com | api.oloiddev.com |
| sysadminapi.oloid.cloud | sysadminapi.oloid-eu.com | sysadminapi.oloidpreview.com | sysadminapi.oloiddev.com |
| <tenantname><tenantid>.s3.us-east-1.amazonaws.com | <tenantname><tenantid>.s3.eu-west-1.amazonaws.com | <tenantname><tenantid>.s3.us-east-2.amazonaws.com | <tenantname><tenantid>.s3.us-east-2.amazonaws.com |
| oloiddocument-prod.s3.us-east-1.amazonaws.com | oloiddocument-eu-prod.s3.eu-west-1.amazonaws.com | oloiddocument-preview.s3.us-east-2.amazonaws.com | oloiddocument-dev.s3.us-east-2.amazonaws.com |
| cognito-idp.us-east-1.amazonaws.com | cognito-idp.eu-west-1.amazonaws.com | cognito-idp.us-east-2.amazonaws.com | cognito-idp.us-east-2.amazonaws.com |
| cognito-identity.us-east-1.amazonaws.com | cognito-identity.eu-west-1.amazonaws.com | cognito-identity.us-east-2.amazonaws.com | cognito-identity.us-east-2.amazonaws.com |
| maps.googleapis.com | maps.googleapis.com | maps.googleapis.com | maps.googleapis.com |
| oloid.help | oloid.help | oloid.help | oloid.help |
| graphql-<tenantname>.oloid.cloud | graphql-<tenantname>.oloid-eu.com | graphql-<tenantname>.oloidpreview.com | graphql-<tenantname>.oloiddev.com |
Face Authentication
(Required if Face authentication is enabled)
Service | PROD (US) | PROD (EU) | UAT | DEV |
Face Authentication | fr.oloid.cloud | fr.oloid-eu.com | fr.oloidpreview.com | fr.oloiddev.com |
User API & User Portal
(Required if using Workday or User Portal services)
Service | PROD (US) | PROD (EU) | UAT | DEV |
User API & Portal | api.myoloid.com | api.myoloid-eu.com | api.previewoloid.net | api.previewoloid.com |
| <tenantname>.myoloid.com | <tenantname>.myoloid-eu.com | <tenantname>.previewoloid.net | <tenantname>.previewoloid.com |
Tenant Discovery API
Service | PROD | UAT | DEV |
Tenant Discovery API | api.myoloid.co | api.myoloid.net | api.myoloid.net |
Passwordless Authentication
Service | PROD (US) | PROD (EU) | UAT | DEV |
Passwordless Authentication |
| <tenantname>.oloidsso-eu.com | <tenantname>.oloidsso.net | <tenantname>.oloid-sso.com |
Google Firebase Services
Service | PROD | UAT | DEV |
Firebase | firebase.google.com | firebase.google.com | firebase.google.com |
| googleapis.com | googleapis.com | googleapis.com |
| securetoken.googleapis.com | securetoken.googleapis.com | securetoken.googleapis.com |
| identitytoolkit.googleapis.com | identitytoolkit.googleapis.com | identitytoolkit.googleapis.com |
| accounts.google.com | accounts.google.com | accounts.google.com |
| firestore.googleapis.com | firestore.googleapis.com | firestore.googleapis.com |
| firebasestorage.googleapis.com | firebasestorage.googleapis.com | firebasestorage.googleapis.com |
| storage.googleapis.com | storage.googleapis.com | storage.googleapis.com |
| fcm.googleapis.com | fcm.googleapis.com | fcm.googleapis.com |
Notes
Replace <tenantname> and <tenantid> with your organization's Tenant name and Tenant ID.
If face authentication is not used, the Face Authentication URLs are optional.
Some deployments may only require PROD environment URLs depending on the environment being used.
Keywords
| Device Lock Whitelisting URLs | Oloid network Whitelisting | Device Lock Connectivity | Oloid Firebase Services Whitelist |