Skip to main content

Platform Portal and User Portal – Network URL Whitelisting Requirements for Preview/UAT Environment

Introduction

This document lists the domain URLs that must be whitelisted in the customer network to allow Oloid products to function correctly.

Whitelisting these URLs ensures proper connectivity for the Authentication services, APIs, and supporting infrastructure.

Allow outbound HTTPS traffic (Port 443) to the domains listed below.


Product Information

Field

Value

Product Name

Platform Portal and User Portal

Protocol

HTTPS

Port

443

Direction

Outbound


Use the following table for URL whitelisting.

Service

UAT

Admin API and Platform Portal

oloidpreview.com

Tenant platform portal

<tenantname>.oloidpreview.com

Admin API

api.oloidpreview.com

System Admin API

sysadminapi.oloidpreview.com

Tenant S3 bucket

<tenantname><tenantid>.s3.us-east-2.amazonaws.com

Oloid document bucket

oloiddocument-preview.s3.us-east-2.amazonaws.com

Amazon Cognito IDP

cognito-idp.us-east-2.amazonaws.com

Amazon Cognito Identity

cognito-identity.us-east-2.amazonaws.com

Google Maps API

maps.googleapis.com

Oloid Help

oloid.help

GraphQL API

graphql-<tenantname>.oloidpreview.com

Passwordless Authentication

<tenantname>.oloidsso.net

User API & Portal

api.previewoloid.net

Tenant User Portal

<tenantname>.previewoloid.net


Notes

  • Replace <tenantname> and <tenantid> with your organization's Tenant name and Tenant ID.

  • Enter the <tenantname> and <tenantid> values in lowercase only.

  • Contact Oloid Support, if you do not have the <tenantname> and <tenantid> details.


Keywords

| Platform Portal/User Portal Whitelisting URLs | Oloid network Whitelisting for Preview/UAT Environment |

Did this answer your question?