Introduction
This document lists the domain URLs that must be whitelisted in the customer network to allow Oloid products to function correctly.
Whitelisting these URLs ensures proper connectivity for the Oloid platform, authentication services, APIs, and supporting infrastructure.
Allow outbound HTTPS traffic (Port 443) to the domains listed below.
Product Information
Field | Value |
Product Name | Platform Portal and User Portal |
Protocol | HTTPS |
Port | 443 |
Direction | Outbound |
Use the following table for URL whitelisting.
Service | PROD (US) |
Admin API & Platform Portal | oloid.cloud |
Tenant platform portal | <tenantname>.oloid.cloud |
Admin API | api.oloid.cloud |
System Admin API | sysadminapi.oloid.cloud |
Tenant S3 bucket | <tenantname><tenantid>.s3.us-east-1.amazonaws.com |
Oloid document bucket | oloiddocument-prod.s3.us-east-1.amazonaws.com |
Amazon Cognito IDP | cognito-idp.us-east-1.amazonaws.com |
Amazon Cognito Identity | cognito-identity.us-east-1.amazonaws.com |
Google Maps API | maps.googleapis.com |
Oloid Help | oloid.help |
GraphQL API | graphql-<tenantname>.oloid.cloud |
Passwordless Authentication | <tenantname>.oloidsso.com |
User API & Portal | api.myoloid.com |
Tenant User Portal | <tenantname>.myoloid.com |
Notes
Replace <tenantname> and <tenantid> with your organization's Tenant name and Tenant ID.
Enter the <tenantname> and <tenantid> values in lowercase only.
Contact Oloid Support, if you do not have the <tenantname> and <tenantid> details.
Keywords
| Platform Portal/User Portal Whitelisting URLs | Oloid network Whitelisting for PROD (US) Environment |