Oloid

This document lists the domain URLs that must be whitelisted in the customer network to allow Oloid products to function correctly.

Whitelisting these URLs ensures proper connectivity for the Oloid platform.

Allow outbound HTTPS traffic (Port 443) to the domains listed below.

___________________________________________________________

Use the following table for URL whitelisting.

Replace &lt;tenantname&gt; and &lt;tenantid&gt; with your organization's Tenant name and Tenant ID.

Enter the &lt;tenantname&gt; and &lt;tenantid&gt; values in lowercase only.

Contact <a href="mailto:support@oloid.ai" rel="nofollow noopener noreferrer" target="_blank">Oloid Support</a>, if you do not have the &lt;tenantname&gt; and &lt;tenantid&gt; details.

- Replace &lt;tenantname&gt; and &lt;tenantid&gt; with your organization's Tenant name and Tenant ID.
- Enter the &lt;tenantname&gt; and &lt;tenantid&gt; values in lowercase only.
- Contact <a href="mailto:support@oloid.ai" rel="nofollow noopener noreferrer" target="_blank">Oloid Support</a>, if you do not have the &lt;tenantname&gt; and &lt;tenantid&gt; details.

<a href="https://oloid.help/en/articles/15128135-platform-portal-and-user-portal-network-url-whitelisting-requirements-for-prod-eu-environment">Platform Portal and User Portal – Network URL Whitelisting Requirements for PROD (EU) Environment | Oloid Help Center</a>

| Windows Login 2.0 Whitelisting URLs | Windows Login 2.0 Whitelisting URLs for PROD (EU) Environment |

Windows Login v2.0 - Network URL Whitelisting Requirements for PROD (EU) Environment

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Field	Value
Product Name	Windows Authenticator App 2.0
Protocol	HTTPS
Port	443
Direction	Outbound

Service	PROD (EU)	Description	Whitelisting Requirement
Cloud URL	gateway.oloid-eu.com	Provides access to Oloid cloud services through path-based routing, including Admin API, User API, Downloads, Cache and Documents.	Mandatory
Windows Login cache service	oloidcache.oloid-eu.com	Windows Login cache service URL used for device authentication.	Mandatory
Tenant S3 bucket	<tenantname><tenantid>.s3.eu-west-1.amazonaws.com	Tenant S3 bucket URL used to download the Customer Logo.	Mandatory
Oloid download service	download.oloid.cloud	Oloid download service URL used to download oloid software.	Conditional: Required when you use On-device FR mode, Presence Detection, Epic and Launcher during installation.
Oloid document bucket	oloiddocument-eu-prod.s3.eu-west-1.amazonaws.com	Oloid document bucket URL is used for Consent document.	Conditional: Required when you use FR mode.
Admin API	api.oloid-eu.com	Admin API used for Authentication.	Conditional: Required when you use the Oloid Admin Portal on the Windows device.
Tenant User API	api.myoloid-eu.com	The Tenant User API used for Enrollment	Conditional: Required when you use the Oloid User Portal on the Windows device.

Windows Login v2.0 - Network URL Whitelisting Requirements for PROD (EU) Environment

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Platform Portal and User Portal – Network URL Whitelisting Requirements for PROD (EU) Environment | Oloid Help Center

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