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Oloid Connect - Hardware and Software Requirements

This document provides the hardware and Software requirements needed to install Oloid Connect App.

Updated over a week ago

This document includes the following:

Hardware requirement for Oloid Connect installation

Hardware Requirement for iPad

Model

iPad mini, iPad Pro (11- inch) and newer

Camera

True Depth Camera (Recommended)

Mount and Case for the iPad

Recommended for secure placement and durability

Offline Mode Support for FR

iPad mini, iPad Pro (11- inch) and newer

Hardware Requirement for iPhone

Model

iPhone X and newer

Mount and Case for iPhone

Not applicable for iPhone.

Offline Mode Support for FR

iPhone X and newer

Software Requirement

The Oloid Connect application requires iOS 15 or later. To ensure compatibility, security, and performance, keep the iPad updated to the most recent supported iOS version.

Electrical and Power Requirement

  • 120V outlet access for charging device.

  • PoE adapter, if the customer prefers a wired network connection.

iPad Installation

For Installation of the iPad, the recommended height to mount the iPad is 5 feet. This is to cater to people with different heights. However, for employees for whom recommended height is too high, a separate iPad may be mounted at a lower height.

For more information, see Oloid's iPAD Installation Guide.

Others

  • Make sure there is enough light around the iPad so the user's face is clearly visible.

  • iPad should be mounted in such a way that the camera of device is at 5 feet height from the floor.

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