Skip to main content

Oloid Connect - Hardware/System Requirements

This document provides the hardware and system requirements needed to install Oloid Connect App.

Updated over a week ago

This document includes the following:

Hardware requirement for Oloid Connect installation

Hardware Requirement for iPad

Model

iPad mini, iPad Pro (11- inch) and newer

Minimum iOS Version

iOS 15 and above

Mount and Case for the tablet

Recommended for secure placement and durability

Offline Mode Support for FR

Supported only on iPad Pro (11- inch) and newer (mandatory)

Hardware Requirement for iPhone

Model

iPhone X and newer

Minimum iOS Version

iOS 15 and above

Mount and Case for iPhone

Not applicable for iPhone.

Offline Mode Support for FR

iPhone X and newer

Electrical and Power Requirement

  • 120V outlet access for charging device.

  • PoE adapter, if the customer prefers a wired network connection.

Others

  • Make sure there is enough light around the iPad so the user's face is clearly visible.

  • iPad should be mounted in such a way that the camera of device is at 5 feet height from the floor.

For Installation of the iPad, the recommended height to mount the iPad is 5 feet. This is to cater to people with different heights. However, for employees for whom recommended height is too high, a separate iPad may be mounted at a lower height.

For more information, see Oloid's iPAD Installation Guide.

Did this answer your question?