ProblemThe user sees a message “Tenant/ Account does not exist”. SolutionContact support@oloid.ai Related ArticlesErrors and Troubleshooting: M-Tag Name not showing in the App.Errors and Troubleshooting: The M-Tag Name (door name) button in the app turns green, but the door doesn’t open.How to invite a Tenant AdminHow to add and invite a Tenant AdminQR Code Verification and Door Access Control