Oloid

This document provides step-by-step instructions to invite a user to add their face via email or SMS in the Tenant Admin Portal.

You must have Tenant admin access to the Tenant Admin Portal.

User must be created. For more, refer to<a href="https://oloid.help/en/articles/8185048-tenant-admin-portal-how-to-create-user"> Tenant Admin Portal - How to Create User</a>

The registered email ID must be added to the user's profile on the Tenant Admin Portal.

- You must have Tenant admin access to the Tenant Admin Portal.
- User must be created. For more, refer to<a href="https://oloid.help/en/articles/8185048-tenant-admin-portal-how-to-create-user"> Tenant Admin Portal - How to Create User</a>
- The registered email ID must be added to the user's profile on the Tenant Admin Portal.

<a href="#h_7ef6540114">Invite to Add a Face via Email</a>

<a href="#h_89043cc865">Invite to Add a Face via SMS</a>

- <a href="#h_7ef6540114">Invite to Add a Face via Email</a>
- <a href="#h_89043cc865">Invite to Add a Face via SMS</a>

Steps to Send an Invite to Add a Face via Email

Log in to the Tenant Admin Portal.

On the home page of the portal, click Directory on the left menu panel.

Go to Credentials &gt; Face &gt; Invite to Add Face.

Select Send via Email option from the dropdown list.

The Email Invitation Preview pop-up box is displayed.

1. Enter the recipient's email ID(s) in the Send Email to field.
2. Edit Email Subject field.(Optional)
3. Edit Email Body field.(Optional)
4. Click Send.
 An email with invite link is sent to user to upload their face.
 
 
 
 The user receives an email with an invite link. Clicking the link directs the user to the self-service portal to upload their face.
 
 
 To upload face using the invite link, see <a href="https://oloid.help/en/articles/8472935-how-to-add-face-using-the-invite-link">How to add face using the invite link</a>

1. Log in to the Tenant Admin Portal.
2. On the home page of the portal, click Directory on the left menu panel.
 
 
 
 The Users page is displayed.
 
 Image
 
3. Click username to edit.
 
 Image
 
 The user details page is displayed.
 
 
 
4. Go to Credentials &gt; Face &gt; Invite to Add Face.
 
 
 
5. Select Send via Email option from the dropdown list.
 
 
 
 The Email Invitation Preview pop-up box is displayed.
6. Do the following:
 
 
 
 1. Enter the recipient's email ID(s) in the Send Email to field.
 2. Edit Email Subject field.(Optional)
 3. Edit Email Body field.(Optional)
 4. Click Send.
 An email with invite link is sent to user to upload their face.
 
 
 
 The user receives an email with an invite link. Clicking the link directs the user to the self-service portal to upload their face.
 
 
 To upload face using the invite link, see <a href="https://oloid.help/en/articles/8472935-how-to-add-face-using-the-invite-link">How to add face using the invite link</a>

Steps to Send an Invite to Add a Face via SMS 

The SMS Invitation Preview pop-up box is displayed.

1. Enter the User's Phone Number in the Enter Phone Number field.
 Note: Select the country icon to change the country code prefix.
2. Click Save.
 An SMS with invite link is sent to the user to upload their face.
 
 
 
 The user receives SMS with an invite link. Clicking the link directs the user to the self-service portal to upload their face.

Watch the video<a href="https://oloid.help/en/articles/11514193-how-to-invite-user-to-add-face-in-the-tenant-admin-portal-video-tutorial"> How to invite user to add face in the Tenant Admin Portal - Video Tutorial</a>

1. Log in to the Tenant Admin Portal.
2. On the home page of the portal, click Directory on the left menu panel.
 
 
 
 The Users page is displayed.
 
 Image
 
3. Click username to edit.
 
 Image
 
 The user details page is displayed.
 
 
 
4. Go to Credentials &gt; Face &gt; Invite to Add Face.
 
 
 
5. Select Send via SMS.
 
 
 
 The SMS Invitation Preview pop-up box is displayed.
6. Do the following:
 
 
 
 1. Enter the User's Phone Number in the Enter Phone Number field.
 Note: Select the country icon to change the country code prefix.
 2. Click Save.
 An SMS with invite link is sent to the user to upload their face.
 
 
 
 The user receives SMS with an invite link. Clicking the link directs the user to the self-service portal to upload their face.
 
 
 
 Video Tutorial
 Watch the video<a href="https://oloid.help/en/articles/11514193-how-to-invite-user-to-add-face-in-the-tenant-admin-portal-video-tutorial"> How to invite user to add face in the Tenant Admin Portal - Video Tutorial</a>

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Tenant Admin Portal - How to Invite to Add Face

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Tenant Admin Portal - How to Invite to Add Face

Introduction

Prerequisites

Steps to Send an Invite to Add a Face via Email

Steps to Send an Invite to Add a Face via SMS

Video Tutorial

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