Pre-requisite:
You should be a Tenant Admin/Supervisor.
Application, Connections, and template (optional) are configured in Oloid Portal.
Device Compatibility
Ensure that your device is compatible with the Oloid Connect App. See, Hardware requirement for Oloid Connect installation
Internet Connection
Make sure your device is connected to the internet, either through Wi-Fi or mobile data, for the app installation and setup.
Steps to install and setup the Admin Mode:
Go to App Store and download Oloid Connect App.
For detailed information see, How to download Oloid Connect application.
Install the application and upon successful installation, launch the app.
The Login screen is displayed.
Do the following:
Enter Tenant Name.
Enter your email ID in the Email text field.
Enter your password in the Password text field.
Tap LOGIN.
The Settings page is displayed.
Pair the endpoint. For details, see How to pair the endpoint in Oloid Connect app
The settings are saved and the Device Setup success message is displayed.
NOTE: Once the iPad is successfully paired, other settings can be configured in the Oloid Portal.
The application prompts you to log out of Admin mode.
Do one of the following:
Tap Yes to log out and launch the application (preview mode).
The app displays preview mode and allows you to capture live Images for facial transactions.
Note: To go back to admin mode, double-click with two fingers on preview mode and tap Yes- To Continue.
Tap No to stay logged in to the admin mode.
You can now
ii. Add User
iii. Add Faces
Common Installation Issues
Ensure your device meets the app's requirements.
Check your internet connection during installation.
Verify that you've granted the necessary permissions to the app.
Support Contact
If you encounter any specific issues or have questions, reach out to Oloid support for personalized assistance.