Oloid

The Details tab in the Supervisor App allows the Admin and authorized Supervisor to view and update a user's profile information, such as the user's name, Secondary ID, and Wiegand format.

Ensure the endpoint is paired with the Windows Login application.

Log in to the Supervisor App using an Admin or Supervisor account. For more, refer <a href="https://oloid.help/en/articles/9037188-how-to-log-in-to-supervisor-app">How to log in to Supervisor App</a>

Ensure the required Add User privilege is enabled for the Supervisor. Without this privilege, Supervisors can only view users and their details.

Ensure the Add User action is enabled for the application in the Tenant Admin Portal. If the Add User button is unavailable, contact your Tenant Admin. For more information, refer <a href="https://oloid.help/en/articles/9127132-how-to-activate-add-user-action-on-the-app-for-supervisor">How to Activate Add User Action on the App for Supervisor</a> guide.

Ensure at least one connection is configured for the selected application in the Tenant Admin Portal.

- Ensure the endpoint is paired with the Windows Login application.
- Log in to the Supervisor App using an Admin or Supervisor account. For more, refer <a href="https://oloid.help/en/articles/9037188-how-to-log-in-to-supervisor-app">How to log in to Supervisor App</a>
- Ensure the required Add User privilege is enabled for the Supervisor. Without this privilege, Supervisors can only view users and their details.
- Ensure the Add User action is enabled for the application in the Tenant Admin Portal. If the Add User button is unavailable, contact your Tenant Admin. For more information, refer <a href="https://oloid.help/en/articles/9127132-how-to-activate-add-user-action-on-the-app-for-supervisor">How to Activate Add User Action on the App for Supervisor</a> guide.
- Ensure at least one connection is configured for the selected application in the Tenant Admin Portal.

Log in to Supervisor App. For more, refer to<a href="https://oloid.help/en/articles/9037188-how-to-log-in-to-supervisor-app"> How to log in to Supervisor App</a>

The Admin Home screen is displayed.

1. Edit Name. (Optional)
2. Add or update the Badge ID (Secondary ID). (Optional)
3. Edit Weigand Format. (Optional)
4. Click Save.

1. Log in to Supervisor App. For more, refer to<a href="https://oloid.help/en/articles/9037188-how-to-log-in-to-supervisor-app"> How to log in to Supervisor App</a>
 The Admin Home screen is displayed.
2. Select User Management.
 
 
 
 The Users screen is displayed.
3. Select a user to view details.
 
 
 
 The Details tab is displayed. 
4. Do the following:
 1. Edit Name. (Optional)
 2. Add or update the Badge ID (Secondary ID). (Optional)
 3. Edit Weigand Format. (Optional)
 4. Click Save.

The user details are successfully updated.

___________________________________________________________

Watch our video <a href="https://oloid.help/en/articles/9771174-how-to-view-and-edit-user-details-in-the-supervisor-app-for-windows-video-tutorial">How to view and edit User Details in the Supervisor App for Windows - Video Tutorial</a>

This document provides step-by-step instructions to view and edit user details using the Supervisor App.

Windows Login - How to View and Edit User Details

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Windows Login - How to View and Edit User Details

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