All Collections
Oloid Workflow
Set up 3rd party Applications
Set up ServiceNow for Oloid Workflow integrations
Set up ServiceNow for Oloid Workflow integrations
Updated over a week ago

ServiceNow is a single, unified cloud platform that offers a comprehensive suite of IT management software in the areas of IT service, IT operations, and IT business.

Oloid workflow requires the following ServiceNow credentials with Rest API privileges for the integration.

1. ServiceNow Instance URL (e.g.

2. ServiceNow Username

3. ServiceNow Password

Here are the steps to set up the user in ServiceNow.

Option 1 - User with Base System Role

Some Base system roles (such as admin) include access control to ServiceNow instance Tables. If you wish to use this User for integration, you do not need to do any additional configuration.

Option 2 - User with Custom Role

Did this answer your question?