Integrating Honeywell Pro-watch with ServiceNow using Oloid Workflow can offer several benefits to organizations, including:
Improved Security:
Honeywell Pro-watch is a comprehensive security management system that provides real-time monitoring and control of access, video, and intrusion events. By integrating it with ServiceNow, organizations can automate security incident response and reduce response times, which can help prevent or mitigate security breaches.
Increased Efficiency:
By integrating Pro-watch with ServiceNow, organizations can streamline their security operations and improve operational efficiency. For example, security incidents can be automatically logged and routed to the appropriate security team member for resolution. This can help reduce manual processes and errors, and enable faster resolution times.
Enhanced Visibility:
The integration of Pro-watch with ServiceNow provides enhanced visibility into security events and incidents, enabling security teams to identify and respond to issues more quickly. This can help reduce the impact of security incidents and improve overall security posture.
Centralized Management:
The integration of Pro-watch with ServiceNow provides a centralized location for managing security incidents, which can help reduce complexity and improve communication between security teams. This can help ensure that all relevant stakeholders are informed of security incidents, enabling faster resolution times.
Increased Compliance:
ServiceNow offers a range of compliance management features, including audit trails, reporting, and risk assessments. By integrating Pro-watch with ServiceNow, organizations can improve compliance management by automating compliance-related processes, such as incident response and reporting.
Oloid workflow has a common integration pattern which allows users to integrate ProWatch with ServiceNow application instance.
Usecase
Create ServiceNow ticket when desired ProWatch Event happens,
- [Trigger] Oloid workflow subscribes to listen to new events happening on ProWatch.
- [Action] Oloid Workflow creates an incident ticket for ProWatch Event and assigns it to right user.
High Level Data Flow
Steps to deploy
1. Add ProWatch Account
To add a ProWatch account, go to Accounts and click Add Account and fill up ProWatch Account form and save it.
2. Add ServiceNow Account
To add a ServiceNow account, go to Accounts and click Add Account and fill up ServiceNow Account form and save it.
3. Import Pre-built Flow
To import a flow, Click on Import and browse the shared flow Json file and import it into the application.
4. Update Account associations in the Trigger & Action node
Double-click to open ProWatch Trigger node for edit, and go to Account zone and select the account created in step-1. Double-click to open ServiceNow Action node for edit, go to Account zone and select the account created in step-2.
5.Deploy
Hit Deploy to start the flow. The flow will capture all trigger events and will perform intended actions.
