Pre-requisite:
You should be a Tenant Admin or Supervisor.
Application, Connections, and template (optional) must be configured in Tenant Admin Portal.
Device Compatibility
Ensure that your device is compatible with Oloid Connect App. See, Hardware requirement for Oloid Connect installation
Internet Connection
Make sure your device is connected to the internet for the setup.
Steps to setup the Admin Mode:
Launch the Oloid Connect
app.The Welcome screen is displayed.
Tap Pair as Supervisor.
The Welcome screen is displayed.
Enter Tenant Name, then tap Next.
The Login page is displayed.
Do the following:
Enter Tenant Name.
Enter your email ID in the Email text field.
Enter your password in the Password text field.
Tap LOGIN.
Note: You may also log in using SSO options. For more, refer to Log in Using SSO
The Settings page is displayed.
Pair the endpoint. For details, see How to pair the endpoint in Oloid Connect app
The settings are saved and the Device Setup success message is displayed.
NOTE: Once the iPad is successfully paired, other settings can be configured in the Tenant Admin Portal.
The application prompts you to log out of Admin mode.
Do one of the following:
Tap Yes to log out and launch the application (preview mode).
The app displays preview mode and allows you to capture live Images for facial transactions.
Note: To go back to admin mode, double-click with two fingers on preview mode and tap Yes- To Continue.
Tap No to stay logged in to the admin mode.
Admin Mode Actions Without Endpoint Pairing
You can perform the following actions without pairing the endpoint:
Common Installation Requirements
Ensure your device meets the app's requirements.
Check your internet connection during installation.
Verify that you've granted the necessary permissions to the app.
Support Contact
If you encounter any specific issues or have questions, reach out to Oloid support for personalized assistance.