Oloid

The Oloid Connect - Admin Setup process includes logging into the Oloid Connect app, pairing the endpoint with the Oloid Connect application.

You must have access to Admin or Supervisor account.

Oloid Connect Application and Connections must be configured in Tenant Admin Portal. For more information, refer to <a href="https://oloid.help/en/articles/8655943-how-to-create-and-configure-oloid-connect-application-in-tenant-admin-portal">How to Create and Configure Oloid Connect Application in Tenant Admin Portal</a>

- You must have access to Admin or Supervisor account.
- Oloid Connect Application and Connections must be configured in Tenant Admin Portal. For more information, refer to <a href="https://oloid.help/en/articles/8655943-how-to-create-and-configure-oloid-connect-application-in-tenant-admin-portal">How to Create and Configure Oloid Connect Application in Tenant Admin Portal</a>

Ensure that your device is compatible with Oloid Connect App. See, <a href="https://oloid.help/en/articles/8617065-oloid-connect-hardware-and-software-requirements">Oloid Connect - Hardware and Software Requirements</a>

Make sure your device is connected to the internet for the setup.

Launch the Oloid Connect <img src="https://downloads.intercomcdn.com/i/o/e4gi378c/1409438672/367171cac3edf5fb4247410218b4/image.png?expires=1782270000&amp;signature=95797994142cded6f9cf673266a0fce407a7dc43100817e88ee90b32fad2a824&amp;req=dSQnH819lYdYW%2FMW3Hu4ga6l4lrKGbmwW%2BMboITAZVkjCRiu4CrkVdFcQWNG%0AOg%3D%3D%0A" width="30" alt=""> app.

Enter Tenant Name, then tap Next.

1. Enter Tenant Name.
2. Enter your email ID in the Email text field.
3. Enter your password in the Password text field.
4. Tap LOGIN.
 Note: You may also log in using SSO options. For more, refer to <a href="https://oloid.help/en/articles/8671144-how-to-log-in-to-the-admin-mode-in-oloid-connect-app#h_6a328cd429">Log in Using SSO</a>

Pair the Endpoint. For more details, see <a href="https://oloid.help/en/articles/8616268-how-to-pair-an-oloid-connect-endpoint">How to pair the endpoint in Oloid Connect app</a>

The Endpoint is paired successfully and the Device Setup successful pop up box is displayed.

NOTE: Once the iPad is successfully paired, other settings can be configured in the Tenant Admin Portal.

The application prompts you to log out of Admin mode.

1. Tap Yes to log out and launch the application (preview mode).
 The app displays preview mode and allows you to capture live Images for facial transactions.
 Note: To go back to admin mode, double-click with two fingers on preview mode and tap Yes- To Continue.
2. Tap No to stay logged in to the admin mode.

1. Launch the Oloid Connect <img src="https://downloads.intercomcdn.com/i/o/e4gi378c/1409438672/367171cac3edf5fb4247410218b4/image.png?expires=1782270000&amp;signature=95797994142cded6f9cf673266a0fce407a7dc43100817e88ee90b32fad2a824&amp;req=dSQnH819lYdYW%2FMW3Hu4ga6l4lrKGbmwW%2BMboITAZVkjCRiu4CrkVdFcQWNG%0AOg%3D%3D%0A" width="30" alt=""> app.
 The Welcome screen is displayed. 
2. Tap Pair as Supervisor.
 
 
 
 The Welcome screen is displayed.
 
 
 
3. Enter Tenant Name, then tap Next.
 The Login page is displayed.
4. Do the following:
 1. Enter Tenant Name.
 2. Enter your email ID in the Email text field.
 3. Enter your password in the Password text field.
 4. Tap LOGIN.
 Note: You may also log in using SSO options. For more, refer to <a href="https://oloid.help/en/articles/8671144-how-to-log-in-to-the-admin-mode-in-oloid-connect-app#h_6a328cd429">Log in Using SSO</a>
 
 
 
 The Settings page is displayed.
5. Pair the Endpoint. For more details, see <a href="https://oloid.help/en/articles/8616268-how-to-pair-an-oloid-connect-endpoint">How to pair the endpoint in Oloid Connect app</a>
 
 
 
 The Endpoint is paired successfully and the Device Setup successful pop up box is displayed.
 
 
 
 NOTE: Once the iPad is successfully paired, other settings can be configured in the Tenant Admin Portal.
 The application prompts you to log out of Admin mode.
6. Do one of the following:
 1. Tap Yes to log out and launch the application (preview mode).
 The app displays preview mode and allows you to capture live Images for facial transactions.
 Note: To go back to admin mode, double-click with two fingers on preview mode and tap Yes- To Continue.
 2. Tap No to stay logged in to the admin mode.

Admin Mode Actions Without Endpoint Pairing

You can perform the following actions without pairing the endpoint:

<a href="https://oloid.help/en/articles/8616669-oloid-connect-view-user-details">View user details</a>

<a href="https://oloid.help/en/articles/13395774-oloid-connect-assign-badge">Assign Badge</a>

- <a href="https://oloid.help/en/articles/8616669-oloid-connect-view-user-details">View user details</a>
- <a href="https://oloid.help/en/articles/8601079-oloid-connect-add-user">Add User</a>
- <a href="https://oloid.help/en/articles/8536726-oloid-connect-add-face">Add Face</a>
- <a href="https://oloid.help/en/articles/8764539-oloid-connect-add-qr-code">Add QR Code</a>
- <a href="https://oloid.help/en/articles/8768778-oloid-connect-set-pin">Set PIN</a>
- <a href="https://oloid.help/en/articles/10304065-oloid-connect-add-nfc-id">Add NFC/ID</a>
- <a href="https://oloid.help/en/articles/13395774-oloid-connect-assign-badge">Assign Badge</a>

Ensure your device meets the app's requirements.

Check your internet connection during installation.

Verify that you've granted the necessary permissions to the app.

- Ensure your device meets the app's requirements.
- Check your internet connection during installation.
- Verify that you've granted the necessary permissions to the app.

If you encounter any specific issues or have questions, reach out to <a href="mailto:support@oloid.ai" rel="nofollow noopener noreferrer" target="_blank">Oloid support</a> for personalized assistance.

This document provides step by step instructions to do Admin Setup after the installation of Oloid Connect app.

Oloid Connect - Admin Setup

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Oloid Connect - Admin Setup

Introduction

Prerequisites

Device Compatibility

Internet Connection

Steps to setup the Admin Mode

Admin Mode Actions Without Endpoint Pairing

Common Installation Requirements

Support Contact