Pre-requisite
Shared Credentials must be created for the users.
For further details, refer How to create Shared Credentials using the Supervisor App
To assign shared credential:
On the Admin Home screen, select User Management.
The Users screen is displayed.
Select the user to view details.
Go to Password tab > Shared Credentials.
The Assign Shared Credential screen is displayed.
Do the following:
The shared credential is successfully assigned to the user.