ServiceNow is a cloud software solution that offers a comprehensive suite of IT management software in the areas of IT service, IT operations, and IT business.
Steps to add ServiceNow Account
1. Click Accounts on top right of main page.
The Accounts pop-up box is displayed.
2. Select ServiceNow from the displayed accounts.
The Add Account pop-up screen is displayed.
3. To add a ServiceNow account, you will need the following information.
Field | Description |
Account Name | A unique name that identifies which ServiceNow instance it is connected to. |
Instance name | A ServiceNow instance URL. |
Username | Username to connect to ServiceNow instance. |
Password | Password to connect to ServiceNow instance. |
4. Click Test to test for connectivity & validating the credentials (optional but recommended).
5. Click Add Account.
The Account is created and listed in the Accounts page.
How to associate ServiceNow Account to a Trigger/Action Node
While creating a flow, whenever you are using ProWatch action/trigger node, you can associate ServiceNow account in the second tab of the node config pop-up box.
